Privacypolicy

This policy explains how CAM Facility Services Ltd, trading as “Reilly International Real Estate”, collects and uses your personal data when you make an enquiry, join our mailing list, or use our website. We are committed to protecting your privacy and handling your data in line with the UK GDPR and the Data Protection Act 2018.

1. Who we are

CAM Facility Services Ltd (“we”, “us”, “our”), a company registered in England & Wales (company number 17314626), registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, trading as “Reilly International Real Estate”, is the controller of your personal data. You can contact us about this policy at enquiries@reillyire.com.

2. What we collect

• Enquiry details you give us: your name, email address, telephone number, the content of your message, and your area of interest.
• Mailing list: if you sign up, your email address and any preferences you give us.
• Our website does not use analytics, advertising or other non-essential cookies. We use only cookies that are strictly necessary to operate the site, if any (see “Cookies” below).

3. How we use your data, and our lawful basis

• To respond to and manage your enquiry and to correspond with you – on the basis of our legitimate interests in operating our business and dealing with enquiries.
• To send you mailing-list updates you have asked for – on the basis of your consent.
• To meet our legal and regulatory obligations – on the basis of our legal obligations.

Where we rely on legitimate interests, we do so only where your interests and rights do not override them, and you may object at any time.

4. Mailing list and marketing

We send marketing emails only to people who have opted in to receive them. You can withdraw your consent and unsubscribe at any time, using the link in every email or by emailing us at enquiries@reillyire.com, and we will stop.

5. Cookies

Our site does not use analytics, advertising or other non-essential cookies, so we do not show a cookie-consent banner. We use only cookies that are strictly necessary to make the site work, if any. If we introduce any non-essential cookies in future, we will update this policy and obtain your consent where the law requires it.

6. Sharing your data

We do not sell your data. We share it only with service providers who help us operate – such as our website host and our email and communications providers – under written agreements that require them to protect it and to act only on our instructions. We may also disclose data where we are required to do so by law.

7. International transfers

Where any personal data is transferred outside the United Kingdom, we ensure an appropriate safeguard is in place (for example, UK adequacy regulations or the UK International Data Transfer Agreement), so that your data continues to be protected.

8. How long we keep your data

We keep personal data only for as long as necessary. We retain enquiry correspondence for up to 24 months after our last contact with you, unless we need to keep it longer for legal reasons; and we keep mailing-list data until you withdraw your consent, after which we remove you promptly.

9. Your rights

You have the right to access your personal data, to have it corrected or erased, to restrict or object to its processing, to data portability, and to withdraw consent at any time. To exercise any of these rights, email us at enquiries@reillyire.com.

10. Complaints

If you have any concern about how we handle your personal data, please contact us at enquiries@reillyire.comand we will look into it. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk, although we would welcome the chance to resolve your concern first.

11. Security and impersonation

We take reasonable technical and organisational measures to protect your data. For your security: we will never request payment or financial details by email, and we will never email you payment or bank-transfer instructions. If you receive a message claiming to be from us that asks for money or financial information, treat it as fraudulent and contact us directly, using the details above, to verify.

12. Changes to this policy

We may update this policy from time to time. The version that applies is the one published here, and the date at the top shows when it was last updated.

13. Contact

Questions about this policy, or to exercise your rights, can be sent to enquiries@reillyire.com. Our Terms of use also apply to your use of the site.